Hear what past customers have had to say about Roto-Rooter Plumbing & Drain Service. Providing everything from routine drain cleaning to plumbing fixture repairs, our professional plumbers have handled a variety of jobs since 1979. Read the following testimonials to see what our drain and plumbing experience has done for others. We serve clients throughout Edmonton, St. Albert, and Sherwood Park. Call today!
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I ad a blockage in my sewer drains and Roto-Rooter was able to send someone out the same day I phoned them. They cleared the blockage and while they were there did a quick clean out on a slow draining bathroom sink, no charge. They were friendly and willing to explain what was happening, what they were doing, and what I could do in the future to minimize the risks of it happening again. It cost me $367.50, a little more than usual because they had to take off the toilet and go through that drain because there was no accessible clean out drain in my house. I'll definitely call them again if needed.
April 16, 2013
HIGHLY RECOMMENDED PLUMBERS
Don't even finish reading my review – call Roto-Rooter Edmonton for ANY clog in your plumbing or sewer!
*These guys have been doing it for years, they know all the possible problems inside-out and have the tools to get it done quickly and with no mess. Roto-rooter invented the rotary-cutting-snake back in the 1930s and are leading-edge now – other companies likely do not have their tools and technology. Darren, the tech we were lucky to get, is the Guru of the company, with over 30 years experience. As well, we got the seniors rate of $155 plus tax, which was guaranteed, and very reasonable considering the travel time, tools and expertise. The BEST, and highly recommended!
April 8, 2015
GO WITH A TRUSTED NAME
We had a buildup of roots in our sewer drain that was restricting flow. I called Roto-Rooter and they were available to come out the same day. They snaked out all the roots and everything is working great again! They booked an appointment between 8-noon and were here by 9:30. It cost $265 which was slightly lower than average to have this work done. A small price to pay for something I don't want to deal with. I could have gone cheaper, but decided to go with the trusted name.
July 31, 2012
PROBLEM FIXED WITHIN 1 HOUR OF CALLING
LIKE A KNIGHT IN SHINING ARMOR
Roto-Rooter has saved the day again in my 70 year old house. The first time I had them out was when I first purchased the home in 2013. They were able to quickly scope and grind out many years' of offending tree roots, clogs, you name it. The technician was very friendly, knowledgeable, and explained things in terms we could understand.
Did I mention they were able to come fix our problem within an hour of calling?
More recently, I have had to call out a plumbing company because my (now evicted) tenants had poured fats/oils/grease/PAPER TOWEL/you name it down my drains and have caused my main floor drain to back up grey water from upstairs, flooding my basement, one sink full at a time.
Accidentally I called a similar named company, thinking they were the company I had previously had out. Needless to say they misdiagnosed the problem, charged me for removing hair and a foreign body from proximal drains (NOT what I had asked), and again, my basement is flooding. (See my review on YELP for the whole story.) What. A. Nightmare.
Today I called Roto-Rooter, to have them come FIX the problem. The woman on the phone was very friendly and seemed knowledgeable. They will be out this week; I can't wait to have this all behind me. I have the utmost confidence in Roto-Rooter.
November 3, 2014